We understand that receiving your package is an important part of your shopping experience, and we're here to guide you through the different delivery-related information.
At Onest Store, our partner sellers handle the delivery of their products directly to your home or chosen address. We have chosen direct delivery from the partner seller to reduce the carbon emissions related to transport and storage.
This also means that the places served, delivery fees, and delivery times vary depending on the partner seller and the ordered product. This information is available on our website on the product page, the brand's presentation page, your cart's page and during the check-out process.
If you order products from different brands, you may receive as many packages as the number of brands ordered. The number of packages shipped depends on the number of brands in your cart and the number of products ordered per brand.
We work with our partner sellers to ensure reasonable delivery times and to keep you informed on your delivery status. We'll send you a confirmation email when your order is ready to be shipped and provide you with all the necessary tracking information so you can track your package to your doorstep.
We hope your shopping experience with us will be enjoyable, and you'll find products that meet your needs while respecting our planet.
If you have any further questions about delivery, please consult our FAQ or contact us via our contact form. We'll be happy to assist you!
The Onest Team